The issue has now been resolved for new SMS messages being sent. We have successfully resent all automatic SMS appointment reminders and follow-up messages sent during the outage window (between 2:30pm yesterday and 1:30am this morning).
Unfortunately, ad-hoc SMS messages and bulk SMS sent via reports or campaigns during the outage window have not been resent at this time. We are continuing to investigate the possibility of resending these messages and will provide a further update.
As pr...